Terms of service

Terms of Service

Last updated: July 2, 2026

Welcome to Merry Yard. These Terms of Service govern your use of our website and your purchase of products from our online store.

By visiting our website, placing an order, or using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our website.

1. About Merry Yard

Merry Yard is an online store that sells wooden children’s playhouses and related products. Our products are designed to create safe, enjoyable, and imaginative play spaces for children under adult supervision.

If you have any questions about these Terms of Service, please contact us at contact@merry-yard.com.

2. Use of Our Website

By using our website, you agree that you will:

  • use the website only for lawful purposes;

  • provide accurate and complete information when placing an order;

  • not attempt to interfere with the security or proper operation of the website;

  • not use our website for fraudulent, harmful, or unauthorized activities.

We reserve the right to refuse service, cancel orders, or restrict access to our website if we believe these Terms have been violated.

3. Product Information

We make every effort to display our products, descriptions, dimensions, colors, materials, and prices as accurately as possible.

However, slight variations may occur due to natural wood characteristics, screen settings, handmade details, product updates, or manufacturing differences.

Because our products are made from wood, each item may have natural variations in texture, grain, shade, and pattern. These natural differences are not considered defects.

4. Product Safety and Supervision

Our wooden children’s playhouses are intended for children’s play under adult supervision.

By purchasing from Merry Yard, you agree that:

  • children must be supervised by an adult while using the product;

  • the product must be assembled, installed, and used according to the provided instructions;

  • the product must be placed on a suitable, stable, and safe surface;

  • regular checks and maintenance are required to keep the product safe for use;

  • the product should not be used if damaged, unstable, improperly assembled, or unsafe.

Merry Yard is not responsible for injuries, damage, or losses caused by improper assembly, installation, maintenance, storage, modification, or use of the product.

5. Orders

When you place an order on our website, you agree to provide accurate billing, shipping, and contact information.

After placing an order, you may receive an order confirmation by email. This confirmation does not guarantee acceptance of the order. We reserve the right to cancel or refuse any order for reasons including, but not limited to:

  • incorrect product information or pricing;

  • product unavailability;

  • suspected fraud;

  • payment issues;

  • shipping restrictions;

  • errors in customer information.

If your order is cancelled after payment has been made, we will issue a refund according to our refund process.

6. Prices and Payments

All prices are displayed on our website and may be changed at any time without prior notice.

Payment must be completed before an order is processed or shipped. We may use third-party payment providers to process transactions securely.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

Merry Yard does not store full payment card details on our servers.

7. Shipping and Delivery

We will make reasonable efforts to process and ship orders within the estimated timeframes shown on our website or provided during checkout.

Delivery times are estimates only and may vary due to courier delays, customs procedures, weather conditions, holidays, incorrect shipping details, or other circumstances beyond our control.

Customers are responsible for providing accurate shipping information. Merry Yard is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

8. Assembly and Installation

Some products may require assembly or installation by the customer.

You are responsible for carefully reading and following all assembly instructions. If you are unsure how to assemble or install the product safely, you should seek help from a qualified person.

Improper assembly, installation, modification, or use may result in damage or injury and may affect your eligibility for returns, refunds, or warranty claims.

9. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Please review our Return and Refund Policy before making a purchase. To request a return, refund, or exchange, contact us at contact@merry-yard.com.

We reserve the right to refuse a return or refund if the item has been used, assembled, installed, modified, damaged, or returned in unacceptable condition.

10. Damaged, Defective, or Incorrect Products

If your product arrives damaged, defective, or incorrect, please contact us as soon as possible at contact@merry-yard.com.

You may be asked to provide your order number, a description of the issue, and clear photos of the product and packaging.

Depending on the situation, we may offer replacement parts, an exchange, repair guidance, or a refund.

11. Custom or Personalized Products

Custom-made or personalized products may not be eligible for cancellation, return, or refund unless they arrive damaged, defective, or incorrect.

Please check all customization details carefully before placing your order.

12. Intellectual Property

All content on the Merry Yard website, including text, images, logos, product photos, graphics, design elements, and other materials, is owned by or licensed to Merry Yard.

You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without our written permission.

13. User Content and Reviews

If you submit reviews, photos, comments, or other content to Merry Yard, you grant us permission to use, display, reproduce, and share that content for business, marketing, and promotional purposes.

You agree not to submit content that is false, offensive, unlawful, misleading, or infringes the rights of others.

We reserve the right to remove or edit user-submitted content at our discretion.

14. Limitation of Liability

To the fullest extent permitted by law, Merry Yard is not liable for indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products.

Our total liability for any claim related to a product or order will not exceed the amount paid for that specific product.

Nothing in these Terms of Service limits any rights you may have under applicable consumer protection laws.

15. Warranties and Disclaimers

We aim to provide high-quality products and accurate information. However, our website and products are provided on an “as available” basis, except as required by applicable law.

We do not guarantee that our website will be uninterrupted, error-free, secure, or free from viruses or harmful components.

Product performance and lifespan may depend on proper assembly, use, maintenance, storage, weather exposure, and environmental conditions.

16. Third-Party Links

Our website may include links to third-party websites or services. These links are provided for convenience only.

Merry Yard is not responsible for the content, policies, security, or practices of third-party websites or services.

17. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

By using our website, you agree to the collection and use of information as described in our Privacy Policy.

18. Changes to These Terms

We may update or modify these Terms of Service from time to time. Any changes will be posted on this page with an updated “Last updated” date.

Your continued use of our website after changes are posted means that you accept the updated Terms.

19. Governing Law

These Terms of Service shall be governed by and interpreted according to the laws applicable to the business location of Merry Yard, unless otherwise required by consumer protection laws in your country or region.

20. Contact Us

If you have any questions about these Terms of Service, please contact us:

Merry Yard
Email: contact@merry-yard.com